Help links don't work in Adobe Reader DC 2020

Tech Note: TN2001
Product: Synapse, RPvdsEx
Version: 94
Date Added: 2020-02-19

Issue

When clicking on the help link in Synapse, or for an RPvdsEx component, the PDF manual opens but does not jump to the correct page. This is observed with Adobe Reader DC 2020 only.

Workaround

Download the latest TDTToolBox.dll, copy it into C:\TDT\lib and C:\TDT\Synapse (if using Synapse), replacing the file that is there.

Solution

Upgrade to the latest version of Synapse.